For many organizations, there is a “Love-Hate” relationship between the executive team and the management and sales, or customer service segment of the company. It seems as though the customer service and sales team are constantly bringing complaints or troubles to the table, or simply don’t seem focused on the details that operations or the […]
In a recent post, we discussed the need for an “On Purpose” sales process and how to build it for a more strategic and ultimately more profitable sales cycle. But once that purpose is discovered, once the ideal target has been defined, how does a smart company effectively understand where things are at in the […]
Over the years, one of the issues faced from a management perspective is delegation or onboarding. These terms both describe the same process; training someone else to do something on your behalf and trusting them to do it well. If you don’t have that trust, then you don’t feel you can delegate. It is a […]
A while back I wrote an article about “The Drug of Reactivity”. In it, I examined the problems that can arise from being “too connected”, and posted a video about it (see below). I stumbled across a similar article from Inc. Magazine that reinforces many of the points I made about multitasking, such as: 1. […]
Congratulations! You’re what people affectionately call an entrepreneur! You set your own schedule, you hire who you want, choose your clients and vendors and make your own decisions. You have big plans and dreams for your business. Are you on the path to achieve them? Entrepreneurs are a particular type of person who will never […]
Over the years, one of the issues I’ve received many questions about from a management perspective is delegation or onboarding. These terms both describe the same process; training someone else to do something on your behalf and trusting them to do it well. If you don’t have that trust, then you don’t feel you can delegate. And, if you delegate poorly, the […]
In the last blog posts, we talked about ways to improve your top-line revenues through marketing and sales. In this one, we will discuss the next level…BOTTOM-LINE profits. Dreaming of huge revenues is wonderful – but only if you have profits at the end and the ability to take some money home! Profits are broken […]
In the last three blog posts, we talked about some ways to improve your top-line revenues and your bottom-line profits. If you follow just a couple of these tips, I think it’ll really help you reach your business goals! With that said, you already know that revenues and profits don’t necessarily translate into cash flow! […]
In our last post, we talked about Marketing and how it relates to your Top-line Revenues. Now let’s take a look at sales… A sale is simply the conversion of a prospect into a customer through a transfer of your confidence and enthusiasm about your products and services to them. Sales is foundational to the […]
As part of our Strategic Business Growth Cycle Evaluation we ask clients if they feel they are getting the profit results they want. Most often the answer is a resounding NO. In the next couple of blog posts, we will discuss ”Profits.” This will be divided into four sections: 1. Top-line revenues through Marketing 2. […]
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