26 Mar |
For many organizations, there is a “Love-Hate” relationship between the executive team and the management and sales, or customer service segment of the company. It seems as though the customer service and sales team are constantly bringing complaints or troubles to the table, or simply don’t seem focused on the details that operations or the […] |
12 Mar |
In the current business environment, competition is stronger than ever. Each organization, whether big or small, needs to have a strategic plan for survival as well as for expected growth and challenges. It’s this strategic plan that helps members at all levels of the organization have a clear understanding of their responsibilities, the company’s goals […] |
30 Jan |
In a recent post, we discussed the need for an “On Purpose” sales process and how to build it for a more strategic and ultimately more profitable sales cycle. But once that purpose is discovered, once the ideal target has been defined, how does a smart company effectively understand where things are at in the […] |
17 Jan |
In these days of quick-turn sales processes and Customer Relationship Management (CRM) tools that boast all sorts of acquisition solutions, we’re seeing many companies suffering from not strategically looking for their ideal customers. They often see client acquisition as something that “just happens.” And when they come to us with requests for sales strategies or […] |
16 Jun |
Over the years, one of the issues faced from a management perspective is delegation or onboarding. These terms both describe the same process; training someone else to do something on your behalf and trusting them to do it well. If you don’t have that trust, then you don’t feel you can delegate. It is a […] |
08 Apr |
A while back I wrote an article about “The Drug of Reactivity”. In it, I examined the problems that can arise from being “too connected”, and posted a video about it (see below). I stumbled across a similar article from Inc. Magazine that reinforces many of the points I made about multitasking, such as: 1. […] |
05 Mar |
Congratulations! You’re what people affectionately call an entrepreneur! You set your own schedule, you hire who you want, choose your clients and vendors and make your own decisions. You have big plans and dreams for your business. Are you on the path to achieve them? Entrepreneurs are a particular type of person who will never […] |
12 Feb |
Over the years, one of the issues I’ve received many questions about from a management perspective is delegation or onboarding. These terms both describe the same process; training someone else to do something on your behalf and trusting them to do it well. If you don’t have that trust, then you don’t feel you can delegate. And, if you delegate poorly, the […] |
26 Dec |
In the last blog posts, we talked about ways to improve your top-line revenues through marketing and sales. In this one, we will discuss the next level…BOTTOM-LINE profits. Dreaming of huge revenues is wonderful – but only if you have profits at the end and the ability to take some money home! Profits are broken […] |
21 Dec |
In the last three blog posts, we talked about some ways to improve your top-line revenues and your bottom-line profits. If you follow just a couple of these tips, I think it’ll really help you reach your business goals! With that said, you already know that revenues and profits don’t necessarily translate into cash flow! […] |
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