Michael is a seasoned business coach. I especially appreciate the way he holds my feet to the fire to make the changes that are needed. When we started working together over a year ago, he helped me see that the only way to get what I want out of the business, was for me to spend some time not working “in” the business. He has helped us transition as we have moved to a new location 5X the size of the old one, implement a new inventory system to facilitate a new line of business, and create a new Service Manager position. I’ve been able to focus on building the business with double-digit growth!

Like most new business entrepreneurs, my initial focus in starting XStreaming was on my innovative ideas and removing barriers to getting started. Although I did not want to hear it, Michael advised me that there were other business best practices I needed to incorporate. He helped me retool my business launch into phases that were manageable, walked me through all the planning and financial requirements, and co-developed a killer go-to-market strategy. In a short period of time, we developed a business plan that received rave reviews from every investor I showed it to. I wouldn’t want to think of running this business without his help!

As our technology business has grown steadily over the last five years, we have valued the consistent insight that Michael has been able to provide. He has been a mentor to us through many important business issues including employment concerns, customer service strategy, business development plans, and others. He has also coached my business partner and I to more clearly understand our leadership roles and how to get the most from our team. I can surely say that our company would not be all that it is today without Michael’s help. I am proud to have him as a part of the Sincera team.